Frequently Asked Questions

Everything you need to know about CyberoxLab

After connecting your Shopify store, browse the section library, choose a section, select your theme, and click Install. The section is added directly to your theme files and immediately appears in your Shopify theme editor — no code needed.

Absolutely not. Sections are installed directly into your theme code. There are no external app scripts loading, and no background requests. They only add any page weight when actively placed on a page.

All Shopify Online Store 2.0 themes are supported — Dawn, Impulse, Horizon, Impact, and all custom themes. If your theme supports JSON templates, our sections will work.

The Free plan gives you basic tool access with daily limits. Pro unlocks all sections, 5 homepage and product templates, and higher usage limits. Agency removes all limits and adds team collaboration and bulk import features.

We accept Stripe, PayPal, Easypaisa, Sadapay, NayaPay, Bank Transfer, 2Checkout, and PayPro. See our Payment Methods page for setup details.

Yes. New subscribers on paid plans have a 7-day money-back guarantee. Email info@cyberoxlab.com within 7 days of your first payment. See our full Refund Policy for details.

All sections already installed in your theme continue working forever. You only lose the ability to install new sections or receive updates.

Yes. Our templates are Liquid-based and work with any Online Store 2.0 theme. After installation you can customize colors, fonts, content, and layout from the Shopify theme editor.

Agency plan holders can invite unlimited team members by email. Each member gets full access to all tools, sections, and templates under the agency account.

Yes. We use Shopify's official OAuth flow and only request the permissions needed for theme file access. Your store credentials are encrypted and never shared.

Still have questions?

Our team is happy to help. Reach out anytime.

Contact Support